Key Product Features:
LoopNet's key product features include: a vast database of commercial real estate listings for sale and lease, encompassing various property types such as office spaces, retail locations, industrial warehouses, and multifamily residences; advanced search functionalities that allow users to filter listings by location, property type, price, and more, to find precisely what they're looking for; tools for creating and showcasing property listings with detailed descriptions, high-quality photos, and virtual tours to attract potential buyers or renters; market intelligence and insights to help users make informed decisions, including data on market trends, comparables, and historical property information.
Their advertising platform was great for the year that I had them. Then it went downhill after that.
They increased their rates by a whopping $50 per silver slot after my one-year term, which was $150/month for me. They did not inform me of the new rate increase until after my contract expired. They also weren’t advertising my listings on a couple of occasions when I went to check on them on LoopNet.
Their prices have increased excessively. I recommend that commercial users/professionals use Crexi instead. It’s significantly cheaper and a better platform overall.
Absolutely nothing. This company failed to produce any successful leads whatsoever for my listing and charged me without even publishing my listing for the amount of time I paid for.
The website makes it seem like I was paying for 3 month’s worth of active listings. I disabled my listing while I was busy renovating the office and thought I could renew the listing for the rest of my term. The person I spoke to on the phone said I could pause the listing until was ready but I just called in today and now they’re saying they can’t renew my listing or use the payments I made towards actually publishing my listing for the 3 months I already paid for. I asked for a refund or at the very least the other 2 months’ worth of active listing for my property and they refused. They were also incredibly rude and disrespectful over the phone. The phone agent called me personally insulted me. I’m having to file a fraud charge with my bank to resolve it. As a small business struggling to make ends meet, paying $600 for absolutely nothing is devastating.
Publishing real estate listings.
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